Privacy Policy

Contact and Company Information

Company: WatanSite Solutions LLC

Address: Office 1402, Reef Tower, Sheikh Zayed Road, Dubai, Dubai, PO Box 12345, United Arab Emirates

Email: info@watansite.sbs

Information We Collect

We collect information that you provide directly and information that is collected automatically when you use this service.

Information you provide

• Contact information (such as name, email, billing address) when you register or contact support.
• Account details and profile information if you create an account on our site.
• Payment and billing information when you purchase products or services (processed by third-party payment providers).
• Communications you send to us, including support requests and feedback.

Information collected automatically

• Usage data such as pages viewed, features used, and session duration.
• Device and technical information including IP address, browser type, operating system, and device identifiers.
• Cookies and similar technologies (see "Cookies and Tracking" below).

How We Use Information

We use personal information for the following purposes:

• To provide, maintain, and improve our services and to respond to your requests.
• To process transactions and send related information, including confirmations and invoices.
• To communicate about updates, promotional offers (where permitted), and administrative messages.
• To monitor and analyze usage and trends to improve the user experience.
• To detect, prevent, and address technical or security issues and to protect the rights and safety of our users and our service.

Legal Bases for Processing (where applicable)

Where required by applicable law (for example, the GDPR), we rely on one or more lawful bases to process personal data, including:

• Performance of a contract with you (for account management and service delivery).
• Compliance with legal obligations.
• Our legitimate interests, such as improving services, ensuring security, and conducting business operations (balanced against your rights and expectations).
• Your consent, where we rely on consent for specific processing activities (e.g., marketing communications, certain analytics).

Cookies and Tracking Technologies

We and our service providers use cookies and similar technologies to provide and improve our services, analyze usage, and tailor content. Types of cookies include:

• Essential cookies required for service operation and security.
• Performance and analytics cookies for measuring and improving site performance.
• Functional cookies to remember user preferences and settings.
• Advertising and targeting cookies used by third parties in accordance with their policies.

You can manage cookies through your browser settings and opt out of certain analytics or advertising services using available vendor opt-outs. Disabling cookies may affect the functionality of this service.

Third-Party Services and Data Sharing

We may share personal information with third parties that help provide, analyze, or secure our services, including:

• Payment processors and billing providers.
• Hosting and cloud service providers.
• Analytics and performance monitoring providers.
• Legal, regulatory, or law enforcement authorities when required by law or to protect rights and safety.

When we share data with third parties, we seek to require that they protect personal information and use it only for permitted purposes. Some third-party services may be located outside your jurisdiction; we take reasonable steps to ensure appropriate safeguards for cross-border transfers, such as contractual safeguards.

Data Retention

We retain personal information as long as necessary to provide services, comply with our legal obligations, resolve disputes, and enforce our agreements. Retention periods are determined by business needs and applicable law.

Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal data, including the right to access, correct, update, restrict or object to processing, request deletion, and obtain a copy. Where processing is based on consent, you may withdraw consent at any time. To exercise your rights, contact us at the email or address below. We may require verification of your identity before acting on requests.

Contact: info@watansite.sbs

Security

We implement reasonable technical and organizational measures to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security and are not responsible for unauthorized access beyond our reasonable control.

Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect or maintain personal information from children under 16. If we learn that we have collected personal data from a child under 16, we will take steps to delete such information.

Changes to this Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. If we make material changes, we will provide notice by posting an updated policy with a revised date. Continued use of our service after changes constitutes acceptance of the revised policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, contact us:

WatanSite Solutions LLC

Office 1402, Reef Tower, Sheikh Zayed Road, Dubai, Dubai, PO Box 12345, United Arab Emirates

Email: info@watansite.sbs